Refund Policy

Last Updated: September 2026

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1. Overview

At EmnetScientHub, we aim to provide affordable and reliable digital visibility solutions for small businesses, entrepreneurs, startups, local vendors, service providers, and community organizations.

This Refund Policy explains the circumstances under which payments for EmnetScientHub products and services may be refunded.

By purchasing a service from EmnetScientHub, you acknowledge and agree to the terms outlined in this Refund Policy.

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2. Services Covered by This Policy

This Refund Policy may apply to payments made for services offered through EmnetScientHub, including:

• Business listings and business profiles

• Featured business listings

• Promotional services

• Advertising or promotional packages

• Digital visibility services

• Subscription-based services, if applicable

• Other paid services offered through the EmnetScientHub platform

The specific terms applicable to a particular service may also be provided at the time of purchase.

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3. Refund Eligibility

Refund eligibility depends on the type of service purchased and whether the service has already been provided.

A refund may be considered in circumstances such as:

• A payment was processed more than once for the same service.

• A technical error resulted in an incorrect charge.

• EmnetScientHub is unable to provide a service that has been paid for.

• A refund is required under applicable law.

• A refund is specifically approved by EmnetScientHub.

Refund requests are reviewed on a case-by-case basis where appropriate.

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4. Business Listings and Profile Services

Business listing and profile services involve the preparation, publication, promotion, or maintenance of business information on the EmnetScientHub platform.

Once a business listing or profile has been reviewed, prepared, published, or a related promotional service has begun, the payment may become non-refundable, except where otherwise required by applicable law or approved by EmnetScientHub.

If you need to make a change to your business information after submission, please contact us as soon as possible.

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5. Promotional and Advertising Services

Promotional and advertising services may involve reserved promotional space, marketing activities, content preparation, placement, or other work performed on behalf of a business.

Because these services may require work or resources before or during the promotional period, payments for promotional services may be non-refundable once the service has started.

If a promotional service has not yet started, you may contact us to request cancellation and ask whether a refund is available.

Any approved refund may be subject to the terms agreed upon at the time of purchase.

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6. Subscription Services

If EmnetScientHub offers recurring or subscription-based services, cancellation will normally prevent future charges from being made after the cancellation becomes effective.

Unless otherwise stated in the applicable service terms, cancellation of a subscription does not automatically result in a refund for a billing period that has already started.

Where applicable, access to the paid service may continue until the end of the current billing period.

Subscription cancellation terms:
 

7. Duplicate or Incorrect Payments

If you believe that you have been charged more than once for the same service or that an incorrect amount was charged, please contact us as soon as possible.

We will review the transaction and, where appropriate, issue a refund for the duplicate or incorrect charge.

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8. Non-Refundable Services

Unless otherwise stated or required by applicable law, certain services may be non-refundable after work has started or the service has been delivered.

These may include:

• Completed promotional services

• Published advertising campaigns

• Completed business profile setup services

• Services that have already been substantially performed

• Customized services prepared specifically for a business

• Digital services that have already been delivered or made available

Any applicable non-refundable conditions will be communicated where appropriate before or at the time of purchase.

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9. Cancellation Requests

If you wish to cancel a service, please contact us as soon as possible.

Cancellation requests should include:

• Your name

• Business name

• Email address associated with the purchase

• Order or transaction number, if available

• The service you purchased

• The reason for your cancellation request

Cancellation does not automatically guarantee a refund. Eligibility will depend on the service, its status, and the applicable terms.

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10. How to Request a Refund

To request a refund, please contact:

EmnetScientHub
Email: [Insert Refund/Support Email Address]

Please provide sufficient information for us to identify your transaction.

We may request additional information to verify the purchase and assess the refund request.

We aim to review refund requests within a reasonable period and will communicate the outcome after reviewing the relevant information.

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11. Approved Refunds

If a refund is approved, it will generally be processed using the original payment method where possible.

The time required for the refunded amount to appear in your account may depend on your payment provider, bank, credit card company, or other financial institution.

EmnetScientHub is not responsible for delays caused by third-party payment providers or financial institutions.

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12. Changes to Services

EmnetScientHub may occasionally modify, suspend, or discontinue a service.

If we discontinue a paid service before the end of a period for which you have already paid, we will review the circumstances and may provide an ap